Common queries answered
Frequently asked Questions
All frequently asked questions and practices to make sure that you use your new Procreate brushes with ease.
Once at the checkout :
- An email is sent automatically to your address with all the necessary links to download your new products.
- The checkout generates instantly a download portal directly after the payment.
- You can also access your account anytime to find all your downloads.
In this case, you can contact us and we will fix the issue of give you another working product with the same pricing range.
Two easy ways : using the chat* on our website or by email.
*We prefer chatting since it’s simple & efficient
We know it’s important to install easily without issues, this is why we created this specific page : click here